Fiercify Software Technologies (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. Information We Collect
We may collect and process the following types of personal information:
- Name and surname
- Email address
- Phone number
- Company name
- Project or enquiry details
- Any information you voluntarily provide via contact forms or communication
We do not knowingly collect personal information from minors.
2. How We Collect Information
Personal information is collected when you:
- Contact us via our website
- Submit a contact or enquiry form
- Request a quotation
- Communicate with us via email, phone, or messaging platforms
3. How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide requested services
- Communicate regarding projects or support
- Prepare quotations and agreements
- Improve our services and website
- Comply with legal or regulatory requirements
We will only use your information for lawful and relevant business purposes.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only when:
- Required by law
- Necessary to deliver services (e.g. hosting providers, third-party tools)
- You have given explicit consent
All third parties are required to protect your information.
5. Data Security
We take reasonable technical and organisational measures to protect personal information against:
- Loss
- Misuse
- Unauthorised access
- Disclosure or alteration
While we strive to protect your data, no system can be guaranteed 100% secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purpose for which it was collected
- Comply with legal and business requirements
When no longer required, information is securely deleted or anonymised.
7. Your Rights (POPIA)
In terms of the Protection of Personal Information Act (POPIA), you have the right to:
- Access your personal information
- Request correction or deletion of your information
- Object to the processing of your information
- Withdraw consent at any time
Requests can be made by contacting us directly.
8. Cookies and Website Analytics
Our website may use cookies or analytics tools to improve user experience. These tools collect non-identifiable information such as:
- Browser type
- Pages visited
- Time spent on the website
You can disable cookies in your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
11. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Fiercify Software Technologies